Privacy and Data Protection Policy
Macro Trading Edge LTD is a registered company in England and Wales with a company registration number of 07161610. We were incorporated on the 18th of February 2010.
Information We Collect
Your Full Name
We also may collect, use, store and transfer different kinds of personal data depending on the services you request grouped as follows:
Identity Related: first name, last name, username, email, telephone number, company name, company role, country of residence, how you heard about us, and trading/investing experience. Our courses/training programs are used by individual and professional investors/traders, thus knowing company name and role are relevant to some specific services provided. Additional identity data for Traders Institute® applies to university staff and students such as: university or institution name, university course name, year of study, year of graduation, and employment preferences.
Transaction Related: typical information given when subscribing to our services such as: name, mailing address, telephone number, Credit Card number and expiration date, PayPal details, Stripe details, etc. In addition, payment providers need country of residence data for tax payment purposes. Please note that your information is encrypted by Secure Socket Layer (SSL) technology and high compliance standards.
Profile Data: includes orders/purchases, your user name, your password, market interests, feedback and survey data, and customer support data.
Usage Data: includes information pertaining how you use our website, services and products. This data is for statistical and business improvement reasons and is collected in the aggregate. This is not personal data since by law Aggregated Data does not directly or indirectly reveal your identity.
Communications and Marketing Data: this includes your preferences on how you want to be contacted and receive our services.
Purpose of the Information We Collect
The main purpose of the information you provide us is to provide you with our services and to also allow us improve our services to better fit your needs in the future. Specific information needs regarding your information are as follows:
Registration and Confirmation Email
Subscriber Content Delivered by Email
Optional New Service Offerings Delivered by Email – occasionally
Optional Informational Requests to Improve our Services Delivered by Email – occasionally
Please note that if you do not want to receive the optional New Service Offerings or Informational Requests to Improve our Services, both delivered by email, you can opt out by ticking clicking the unsubscribe link in those particular emails or letting us know directly at: firstname.lastname@example.org.
Cookies are used to help you access any subscribed premium services. Thus, the cookies that we use are ‘Strictly Necessary’ as defined by the International Chamber of Commerce (“ICC”).
ICC Definition of ‘Strictly Necessary’ is provided on page 7 of the ICC guide as follows: ‘These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for … cannot be provided.’ The ICC guide states that user consent is not required for cookies defined as ‘Strictly Necessary’ since these types of cookies are absolutely necessary to provide the services requested by the user.
Next, ‘Performance’ and ‘Functionality’ cookie types as defined by the International Chamber of Commerce (“ICC”) reveal which pages are most visited and also provide the ability to personalize the site for your benefit.
You have the ability to not accept our cookies (ICC categories ‘Performance’ and ‘Functionality’) in the future, but this could limit your use of our future site. The point is that you have the choice to opt out of these types of cookies.
Finally, we use Google reporting tools in order to obtain site analytics. If you wish, you can remove cookies related to Google Analytics by using http://tools.google.com/dlpage/gaoptout , a tool provided by Google.
Links to other websites
Our website contains links to other websites that may be of interest to you. Once you leave our website, please note that we cannot be responsible for the privacy of any information when you visit these sites since our privacy statement is not relevant for these sites and we have no control over the privacy policies specific to these sites. You should look at the privacy statement provided by these sites.
As a company, we are very conscious regarding data privacy. Our priority on data protection means we try to limit where possible the use of third-parties. For example, our CRM (customer relationship management system) was chosen since the data is local and not transferred to a third party. However, some third-parties are outside of the European Union, thus we strive to provide similar protection, as much as possible, by carefully selecting providers with high standards (part of Privacy Shield in US for example).
Disclosure and Sharing of Information
We do not sell, rent or lease your data to any third parties, unless requested by law.
Password, Your Security and Additional Restrictions
We store your information in our secure servers however you are responsible for protecting your password and any unauthorized access to your information. If you are under age 16 in the UK, you cannot provide us with any personal information, unless you have the consent of your parents.
Data Retention and Your Legal Rights
We only retain your personal data to meet the purposes of why it was collected such as: business/service offering, legal, tax, regulatory, accounting or reporting requirements. Your data is kept for a reasonable period of time to ensure delivery of our courses or education newsletters. Under data protection laws, you have the following rights:
Right of Access: you have the right to ask us for copies of our personal information.
Right to Rectification: you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information that you think is incomplete.
Right to Erasure: you have the right to ask us to erase your personal information in certain circumstances.
Right to Restriction of Processing: you have the right to ask us to restrict the processing of your personal information in certain circumstances.
Right to Data Portability: you have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you, unless your request is particularly complex and we need more time. However, we may charge a reasonable fee if your request is clearly excessive, repetitive or unfounded or refuse to comply with your request under these specific circumstances. In addition, we may need specific information about you to help confirm your identity in order to ensure your rights to access of personal data or our other rights as stated above.
Should you have any further questions or concerns regarding our Privacy and Data Protection Policy, please email us at: email@example.com. Thank you.
Last update: 17 July 2023